Job demands include the physical, mental, and emotional energy required to perform a role, while workload reflects the volume and complexity of tasks an employee needs to manage. When demands and workloads become too high, they can take a serious toll—leading to stress, burnout, and reduced job satisfaction. Striking the right balance is key to fostering both productivity and well-being, and this balance starts with thoughtful support and collaboration.
As an employer, you set the tone for how job demands and workloads are managed across your organisation. By establishing clear policies that prioritise well-being, ensuring resources are in place to support employees, and fostering a culture that values work-life balance, you can help prevent excessive workloads and their consequences.
Managers and other workplace leaders also play a critical role in monitoring team workloads, assisting with prioritisation, reallocating tasks when needed, and aligning responsibilities with individual strengths. Together, employers and managers can create an environment where employees feel supported and capable of thriving.
This page offers practical tips to help manage heavy workloads, insights into the health impacts of workplace stress, and guidance on delegation and workload assessment.
This article by European Agency for Safety and Health at Work provides information about the risks of high job demands. It emphasises the importance of both reducing job demands and increasing the counter-balancing job resources, such as training, work redesign and support system, to enhance employee well-being and performance.
This video by the Norwegian University of Science and Technology presents Job Demands-Resources model, which is a framework for understanding workplace stress and well-being. Job demands can lead to stress and burnout if they exceed an individual’s capacity, while work resources help buffer the impact of these demands and promote engagement, motivation, and job satisfaction. The balance between demands and resources determines an employee’s well-being, performance, and overall job satisfaction.
These guidelines from Work Environment in Denmark describe the most important duties you have as an employer in your preventive work with heavy workload and time pressure, and what you can do to fulfil these duties. Its target group is employers, supervisors, and occupational safety and health specialists. This resource builds on the Danish regulations but provides universal practical advice applicable across the Baltic Sea Region.
This article by the Finnish Centre for Occupational Safety outlines ways for managers and supervisors to address psychosocial workload factors, such as unclear job expectations, lack of support, or excessive work pressures.
This article from Work Safe Victoria (Australia) gives guidance to employers for identifying and controlling the risks of work-related stress from high and low job demands, two of the most common psychosocial hazards. It provides risk control measures for employers to manage job demands, focusing on job design, work environment and working conditions.
Delegation is a vital mangement skill. This article by the Harvard Business School provides nine ways managers can start delegating work more effectively to cultivate high-performing teams.
This video by havethattalk provides an overview of what workload management entails, giving tips for what employees can do to manage their workloads together with their managers. Workload management is effective when it helps employees feel more in control of their responsibilities and reduces stress, burnout, job-related errors, incidents or injuries.
The Workload Assessment Tool by the Finnish Centre for Occupational Safety helps you identify the balance between your workload and resource factors, assisting you with taking appropriate measures. The assessment can be done either individually or together with an employer’s representative.
The guide from Work Environment in Denmark describes the most important duties you have as an employer to work preventively with unclear and conflicting requirements at work, and what you can do in this regard. Its target group is employers, supervisors, occupational safety specialists, and other employees who work with the occupational environment in the company. The guide builds on the Danish regulations but provides universal guidance applicable across the Baltic Sea Region.